From an initial complement of three staff in 1979 with founding officers, Eddie Murphy & Niall Sheehy, Murphy & Sheehy Insurances Limited (Herein after referred to as Murphy & Sheehy), has successfully grown and developed into an Insurance Brokerage which specialises in providing a high level of customer service. Murphy & Sheehy provides a comprehensive insurance broking service to all industry sectors. As part of this insurance broking service, we have consistently maintained our strong emphasis on professionalism and personal attention through all of our products, building on our hard-earned reputation for dependability and commitment.
More information about Murphy & Sheehy can be found at www.murphysheehy.ie
2. PRIVACY NOTICE
This Privacy Notice (together with our Terms of Business) sets out the basis of how any personal data we collect from you, or that you provide to us or we source from trusted third parties will be processed by Murphy & Sheehy.
On the 25th May 2018 the European Union (EU) is introducing a new regulation, the General Data Protection Regulation (GDPR). A key reason for this new law is to strengthen data protection for all within the EU. Murphy & Sheehy is a Data Controller under the GDPR. Murphy & Sheehy is committed to ensuring personal data shall be:
collected for specified, explicit and legitimate purposes and is not processed in a manner that is incompatible with these purposes;
adequate, relevant and limited to what is necessary in relation to purposes for which it is processed;
accurate and kept up to date;
kept for no longer than is necessary; and
Murphy & Sheehy is committed to respecting and protecting your privacy.
4. DATA PROTECTION OFFICER
Murphy & Sheehy has a Data Protection Officer. If you would like to contact our Data Protection Officer with any queries or comments in relation to your personal data, please: Send an email to: firstname.lastname@example.org referencing Data Protection or Send a letter to: The Data Protection Officer Murphy & Sheehy Insurances Limited 12 Denny Street, Tralee, Co. Kerry. Call us on: +353 66 71 23099.
5. WHY DOES MURPHY & SHEEHY INSURANCES COLLECT MY DATA?
In order to provide appropriate advice and perform transactions on your behalf with Product Producers (Insurance Companies), we need to collect and store personal data, including sensitive information, if applicable. This information supplied by you will be used by us to understand your needs and objectives and to enable us to provide specialist advice to you on the products and/or services available to suit your specific requirements. This information may also be used for the performance, administration and management of contracts with Product Producers to which you are a party including pre-contract and claim stage. We are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
6. DATA COLLECTION
In order to ensure we have a complete understanding of your insurance needs and your personal circumstances we may obtain your personal information from a number of sources:
you, the potential customer;
you, the current customer;
persons who may represent you (if applicable);
other brokers from within the Murphy & Sheehy group of companies; from searches of trusted and industry approved databases to enrich your application (vehicle details, claims);
from trusted third parties where we might be investigating a claim on your behalf (claimants, witnesses, solicitors, claims specialists).
When submitting an application to us for a product, you may provide us with information relating to other persons named under the policy, (e.g. a named driver). You agree that you will bring this Privacy Notice to the attention of each person named on the policy at the earliest possible opportunity. Please also ensure that anyone else who is insured under your policy has agreed to provide their personal information to us.
7. TYPES OF DATA COLLECTED
Data collected may vary depending on the Product Producer requirements. If you are ever concerned about data someone in Murphy & Sheehy has requested from you, please do not hesitate to contact our Data Protection Officer, details of which are set out in Section 4 of this Notice.
Types of data collected include the below but not limited to:
Insurance Policy Data
Name, Address, Occupation, Date of Birth, Gender, Contact details, Nationality, Length of residency in Ireland, Drivers Licence Details, Penalty Point information, details of accidents/claims/convictions, details around whether you ever had insurance declined/cancelled or special terms imposed, No Claims Bonus history, Name of Current Insurer, Current Renewal Premium, Renewal Date, type of bonus protections, marketing preferences, etc.
Data Sourced from Others
Claims history, vehicle details and internet searches for house location etc.
Details of any injuries, details of health issues, data relating to court proceedings etc.
Credit Finance Data
PPSN, Verification documents for any PPSN submitted.
8. THE LEGAL BASIS FOR PROCESSING
In order to provide you with our insurance brokering and financial services advice it is necessary for us to collect and process your personal data. We are required, therefore, to inform you of the legal bases for processing your personal data. One such legal basis is that the processing is necessary for the performance of the advisory services contract (and any other contract) that we commit to delivering to you from time to time. Another legal basis is that some processing is necessary for the purposes of the legitimate interest that we have, as a firm that is authorised and regulated by the Central Bank of Ireland, in the proper administration and correct operation of our firm. There may also be circumstances where the legal basis for processing your personal data is consent (where we have sought it and it has been provided to us), in which case that consent may be withdrawn at any time.
In any event, Murphy & Sheehy Insurances Ltd. are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
9. SPECIAL CATEGORIES OF PERSONAL DATA
If it is deemed necessary to collect any special categories of personal data, such as health details or information relating to criminal convictions, we will ensure we will only process what is necessary and proportionate for the purposes of providing an insurance product.
10. WHO ARE WE SHARING YOUR DATA WITH?
In our capacity as your insurance intermediary, the information you supply to us may be shared in confidence with:
trusted third party service providers appointed by Murphy Sheehy to help us to process data to execute transactions on your behalf;
trusted Product Providers with whom you may wish to enter into a contract with;
any agent authorised by you to act on your behalf;
regulatory bodies; and
other companies within the Murphy & Sheehy Insurances Ltd. group.
Any third parties that we may share your data with are required to keep your details secure, and to use them only to fulfil the service they provide.
To provide appropriate advice and perform transactions on your behalf with Product Producers, we need to collect and store personal data, including sensitive information, if applicable. We are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. It is our aim to only hold data for as long as is necessary unless otherwise required under applicable law.
12. DATA SECURITY
Murphy & Sheehy has appropriate measures in place to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered when we process your data either by electronic or paper means. Occasions will arise when customer information is passed outside Murphy & Sheehy Insurances to our trusted third party suppliers, but they will only act upon instruction from Murphy & Sheehy Insurances in order to perform the services required.
13. DATA SUBJECT RIGHTS
Murphy & Sheehy Insurances ltd. facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling
Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
14. WITHDRAW CONSENT
If we are relying on your consent to process your data, you can withdraw this at any time. This does not affect the lawfulness of processing based on your consent before its withdrawal.
In the event that you wish to make a complaint about how your personal data is being processed by Murphy Sheehy or how your complaint has been handled, you have the right to lodge a complaint with the Organisation Name’s data protection representatives Data Protection Officer / GDPR Owner.
You may also lodge a complaint with the Data Protection Commission in Ireland, whose details are:
Data Protection Commission
Co. Laois, R32 AP23
Phone: + 353 57 868 4800 / + 353 761 104 800
Fax: + 353 57 868 4757
16. FAILURE TO PROVIDE FURTHER INFORMATION
17. PROFILING OR AUTOMATIC DECISION MAKING
As part of securing the best quotation for you, an element of our assessment of your application for insurance is carried out using automated decision making. The results of the automated decision making may limit the products or services that we can provide to you. Where you have any concerns, you are entitled to speak to a member of our staff.
18. UP TO DATE INFORMATION
In order to ensure our records are up to date and accurate or should you wish to amend any personal records, please contact us using the contact information set out in Section 4 of this Notice.
If you no longer wish to receive direct marketing from Murphy & Sheehy please contact us using the contact information set out in Section 4 of this Notice.
20. QUESTIONS REGARDING THE PRIVACY NOTICE & CONDITIONS OF USEIf you have any questions about our Privacy Notice, or any concern about privacy at O’Leary Insurances, please do not hesitate to contact us using the contact information set out in section 4 of this Notice. This is not a contractual document, and it does not create any rights or obligations on either party beyond which already exist under Data Protection law.