Claims Handling

Claims Management

The claims division of Murphy Sheehy handles all aspects of motor and liability insurance claims from notification right through to settlement. With a thorough knowledge of the Irish and international legal system, our professionals can provide independent claims advice and guidance, developing programmes tailored to specific client needs with an eye to cost-effectiveness in all cases.

Our claims division services include:

Full claims review, adjustment and service;
Damage assessment
Legal costs assessment and approval
File audit programme;
Run off claims adjustment
Uninsured loss recoveries;
Training Seminars.

Claims Administration Division

Our claims handling division offers full claims administration service to corporate clients in the following areas of business: Employer Liability, Public/Product Liability, and Motor/Fleet. Processing claims correspondence between client, the Insurer and other service providers including Motor Assessors, Loss Adjusters, Legal entities etc., claims are overseen from notification to settlement.
Murphy Sheehy Insurance Claims Administration Division provides the following administrative support:

Confirm of cover in force
Notifying relevant Insurer of claim
Assessment of the adequacy of supporting documentation
Prompt and timely response to enquiries from clients and their Insurers
Updating and maintenance of all records pertaining to claims transactions
Production and analysis of claims statistics if required
Speedy resolution of just settlements, working with Insurers and Loss with the interests of clients as a priority.
Monitoring of claims to ensure Insurer’s key performance indicators are adhered to.